At London Boudoit, we want you to be completely satisfied with your purchase.

If you are not satisfied, you may cancel your order and receive a full refund or exchange the item(s) purchased within 14 days of receiving the order.

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To cancel your order, please contact our customer service team at 07881528990 or email us at hello@londonboudoir.co.uk  and provide your order number and reason for cancellation.

We will provide you with instructions on how to return the item(s) and issue a refund or exchange upon receipt of the returned item(s).

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Please note the following conditions for refund or exchange:

• The item(s) must be in its original packaging and in new, resalable condition.

• The item(s) must be returned within 14 days of receiving the order.

• The customer is responsible for any shipping costs associated with returning the item(s) unless the item(s) were damaged or defective upon receipt.

• Refunds will be issued to the original form of payment.

• For exchanges, the customer is responsible for any difference in price and shipping costs associated with the exchange.

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Please allow up to 10 business days for us to process your refund or exchange after receiving the returned item(s).

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If you have any questions or concerns about our Refund/Cancellation Policy, don't hesitate to get in touch with our customer service team at 07881528990 or email us at hello@londonboudoir.co.uk. We will be happy to assist you.